Welcome to Gender Healthy Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. General Information
Gender Healthy Solutions is an online wellness and healthcare store providing wellness products, supplements, personal care products, herbal wellness products, and related health support solutions.
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Products & Information
We strive to ensure that all product descriptions, pricing, availability, and information displayed on our website are accurate and up to date.
However:
- Product packaging may vary from displayed images
- Product availability may change without notice
- We do not guarantee that all information is always error-free or complete
The information provided on this website is intended for general wellness and informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before starting any supplement or wellness product.
3. Orders & Payments
By placing an order through our website, you agree that:
- All information provided is accurate and complete
- You are authorized to use the selected payment method
- Orders are subject to product availability and confirmation
We reserve the right to:
- cancel or refuse any order
- limit quantities purchased
- correct pricing or listing errors
- suspend suspicious transactions
Prices are subject to change without prior notice.
4. Shipping & Delivery
We aim to process and dispatch orders promptly.
Delivery timelines may vary depending on:
- customer location
- courier availability
- weather conditions
- public holidays
- unforeseen operational delays
Gender Healthy Solutions is not liable for delays caused by third-party delivery providers.
Customers are responsible for providing accurate delivery information.
5. Returns & Exchanges
For hygiene, safety, and health reasons, certain wellness and personal care products may not be eligible for return once opened or used.
Returns may be accepted for:
- damaged items
- incorrect products
- defective products
Requests for returns or exchanges should be made within the specified return period after delivery.
Products must be returned in original packaging and unused condition where applicable.
6. Privacy & Confidentiality
We value your privacy and are committed to protecting your personal information.
Any information collected through the website may be used for:
- order processing
- customer support
- delivery coordination
- service improvement
- communication regarding orders or promotions
We do not sell or share personal customer information with unauthorized third parties.
7. Wellness Disclaimer
Our products are intended to support general wellness and healthy lifestyles.
Statements regarding supplements or wellness products have not necessarily been evaluated by regulatory authorities and are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
Customers are encouraged to seek professional medical guidance where necessary.
8. Intellectual Property
All website content including:
- logos
- graphics
- images
- product descriptions
- branding
- text
- website design
belongs to Gender Healthy Solutions unless otherwise stated and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
Gender Healthy Solutions shall not be liable for:
- indirect or incidental damages
- misuse of products
- allergic reactions
- customer negligence
- losses arising from website interruptions or technical issues
Customers use products at their own discretion and responsibility.
10. Website Usage
Users agree not to:
- misuse the website
- attempt unauthorized access
- upload malicious content
- interfere with website operations
- use the website for unlawful activities
We reserve the right to suspend access to users who violate these terms.
11. Changes to Terms
Gender Healthy Solutions reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the website after updates constitutes acceptance of the revised terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Gender Healthy Solutions
Phone: 0726643116
Website: genderhealthysolutions.co.ke
We are committed to providing a professional, secure, and trustworthy wellness shopping experience.
